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Экономика образования

№ 04 • 2021

PROBLEMS OF THEORY AND METHODOLOGY

KALABEKOVA S.V.
Kalabekova S.V. – PhD in Philosophy, Associate Professor 


Educational system as an institution of intellectual service


Страницы / Pages: 4-10

Аннотация / Annotation:
The article is devoted to the analysis of the influence of economic relations on the educational system. The categories and characteristics of intellectual services are considered. The article reveals the essence of the institute of intellectual service as a tool for meeting social needs, reveals its positive and negative consequences for the modernization of the education sector.


Ключевые слова / Keywords:
educational system, market, modernization, educational service, consumption, intellectual service, innovation.

TUGUSKINA G.N.
Tuguskina G.N. – Doctor of Economic Sciences, Professor 


Human capital of people with disabilities: features of formation


Страницы / Pages: 11-21

Аннотация / Annotation:
The article discusses the specifics of the formation of the human capital of disabled people. An analysis of disability in Russia is carried out, an emphasis is placed on the trend towards an increase in the absolute number of children with disabilities. The difference in the structure of investments in the formation of human capital for different categories of people with disabilities is substantiated. The need for joint efforts of the state, society and the disabled themselves is emphasized to implement measures for the formation of their human capital.


Ключевые слова / Keywords:
human capital, people with disabilities, human capital formation.

MODERNIZATION OF EDUCATION

SUVOROVA T.V.
Suvorova T.V. – PhD in Pedagogy, Associate Professor


Implementation of educational rehabilitation methods for the visually impaired in today’s world: specifications and issues


Страницы / Pages: 22-28

Аннотация / Annotation:
Based on a 2-year experience as head of methodological and informational department of the All-Russian Society of the Visually Impaired, the author expands on the different aspects of implementing methods of supplementary education and rehabilitation programs for the visually impaired in the modern reality.


Ключевые слова / Keywords:
rehabilitation, education, visually impaired, supplementary professional education, professional education program.

INNOVATIVE DEVELOPMENT OF ECONOMY

DANINA T.M.
Danina T.M. – PhD in Economic Sciences, Associate Professor


Development of mechanisms for implementation of a national project in the sphere of small businesses


Страницы / Pages: 29-36

Аннотация / Annotation:
The article examines the issues of implementation of measures of state support for small business, provided for in the framework of federal projects as part of a national project. The target indicators of the national project, measures to achieve them, assessment of the effectiveness of the use of federal budget funds aimed at supporting small businesses are considered. The indicators characterizing the formation of a favorable business environment are investigated. The provisions of the new edition of the national project for the development of SMEs until 2030 are considered. Problems of the development of SMEs are generalized.


Ключевые слова / Keywords:
national project, federal projects, small business, government support, support infrastructure.

IVANOVA N.B.
Ivanova N.B. – PhD in Economics, Associate Professor


Development of digital technologies of public administration 


Страницы / Pages: 37-45

Аннотация / Annotation:
The article discusses the main aspects of digitalization of public administration, the role of digital technologies in public administration, the advantages and disadvantages of digitalization of public administration. The real socio-economic situation in Russia has led to the need to master the formation and study of digital technologies. Digitalization of public administration is important for accelerating the development of the country, and the use of advanced technologies will help to increase the level of accessibility of information and contribute to the achievement of basic government goals.


Ключевые слова / Keywords:
digitalization, digital competence, information, computer communication literacy, media literacy, attitude to innovation.

SALAMATOV A.A.
Salamatov A.A. – Doctor of Pedagogical Sciences, Professor 

GORDEEVA D.S.
Gordeeva D.S. – Candidate of Pedagogical Sciences, Associate Professor

AGAPOV A.I.
Agapov A.I. – Candidate of Pedagogical Sciences, Associate Professor


Socio-ecological adaptation of a person to the changing conditions of the urban environment


Страницы / Pages: 46-52

Аннотация / Annotation:
The article focuses on the fact that attention to socio-ecological adaptation and environmental issues in general is necessary for our society not only for reasons of ecological and economic expediency, but in the context of building an innovative system of views and relations between society and nature with the predominance of socio-cultural and environmental human needs over economic ones, the emergence of new forms of meeting needs with minimizing environmental damage.


Ключевые слова / Keywords:
socio-ecological adaptation, quality of life, balanced social development.

AN ECONOMIC SEMINAR

AKUMOVA N.V.
Akumova N.V. – PhD in Economics, Associate Professor

KULIKOV S.S.

Kulikov S.S.
 –

Transformation of the organization’s personnel management system in the digital economy


Страницы / Pages: 53-59

Аннотация / Annotation:
The article considers the modern problems of the transformation of the organization’s personnel management system in the conditions of the modern digital economy; made recommendations aimed at improving the efficiency of the personnel management system


Ключевые слова / Keywords:
personnel management system, digital economy, system efficiency, organization, employees, employee training.

JUKOVA E.E.
Jukova E.E. – PhD in Economics, Associate Professor


Customer Satisfaction: Methods and Metrics for Assessing Service Quality


Страницы / Pages: 60-69

Аннотация / Annotation:
This article compares the methods for assessing the quality of customer service: consumer loyalty index, consumer satisfaction index, customer effort index, their advantages and disadvantages. Additional indicators of the quality of customer service, directions of analysis of the customer base to improve the quality of service are given. 


Ключевые слова / Keywords:
customer service quality assessment, service quality assessment methods, service quality indicators, customer base analysis.

TARAKANOVA N.V.
Tarakanova N.V. – PhD in Economics, Associate Professor


Rganizational and management activities in the commercial bank


Страницы / Pages: 70-82

Аннотация / Annotation:
The article deals with theoretical and practical issues of organizational and management activities in a commercial bank. The composition and recent changes in banking legislation, which have an impact on organizational and management activities, have been investigated. The main provisions of scientific theories are revealed, which are the basis for the development of modern mechanisms and tools for banking management. The results of organizational and management activities of one of the systemic banks of Russia have been investigated. 


Ключевые слова / Keywords:
organizational and managerial activities, financial performance management, personnel management, liquidity, profitability, profitability, digital banking technologies.